These can affect the kind of app notifications you receive, how notifications show up, and when you get one. Hey again, alright let's give these steps a go, hopefully we can do it the simple way!!ġ.Open WhatsApp and go to Settings > Notifications and make sure the notification preferences are turned on.Ģ.Check the Do Not Disturb settings. Contact Samsung for assurance and guidance.

THESE TROUBLESHOOTING STEPS WERE FOR MY SAMSUNG NOTE10+, not sure if this will work with other devices. The next step is to reset the settings of your phone. The next step is to enable the 'Smart pop-up view' feature for your Whatsapp. Select menu with is the three dots on the upper right corner The next step is to reset the app preferences on your device.ģ. Select notification, make sure also that it is on. From the home screen, swipe either up or down to access apps.Īre notifications turned on for the Whatsapp? You might also want to check the lockscreen notification on your phone.ģ.

To turn an app's notifications on or off:ġ. Contacted Samsung and these are the trouble shooting steps that they gave me.

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